Clicks Shop Assistant / Cashier.

Company : Clicks Group
Location: South Africa
Closing date: 10 March 2026

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Job Overview

Clicks Group is offering Shop Assistant / Cashier positions. The purpose of the role is to provide efficient customer service, handle point of sale (POS) transactions accurately, and support merchandising activities that ensure shelves are well-stocked and visually appealing. Through friendly assistance and smooth operational support, the Shop Assistant Cashier contributes to creating a positive and satisfying shopping experience for every customer.

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Key Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Requirements

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

Desirable / Advantageous

• Experience in a customer facing role within a retail/FMCG store operations environment.

Knowledge, Skills and Competencies

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

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