Sales Agent

Sales Agent

Who are we?

MWL is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable insurance solutions, primarily through telephonic intermediary channels. We have approximately 120 tied agents, all dedicated to meeting the financial needs of our clients.

Miwaylife’s vision: is to establish a world-class direct financial service business that seeks to:

▪ offer its customers excellent service, superior value products, and fair treatment always;

▪ be the employer of choice; and

▪ be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry.

MiWayLife’s company culture embodies “Life Insurance reimagined” with a value-based focus on Professionalism, Freedom, Attitude, Energy, and Accountability. We are a family of vibrant and energetic free-thinkers, constantly looking to innovate and turn the industry on its head.

What will you do?

• Sell life insurance telephonically

• Achieve sales targets

• Adhere to Quality and Compliance processes to minimize business risk

• Maintain optimal operational efficiencies based on productivity measures

• Adapt and change to fit in with changing business operational requirements

• Sales objection handling

• Build and maintain good client relationships

• Keep abreast of developments and trends in the Industry – self-learning

• Ensure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience :

• Grade 12 qualification
• At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)
• Financial services experience (advantageous)
• RE Exam – advantageous
• 30 FAIS Credits – Advantageous

Knowledge and skills :

• Good understanding of Financial Services Industry related legislation and regulation
• Understanding of sales processes and servicing industry
• Outbound Sales experience is required
• Fluency in English and one other South African official language
• A clear criminal and credit record
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
• Willingness to work overtime in order to achieve targets.
• Being fully computer literate.

Sales Agent – Personal qualities :

• Interpersonal
• Planning and organizing
• Building and maintaining relationships
• Treating Customers Fairly
• Initiative
• Results Driven/Achievement orientated
• Continuous learning
• Tenacity
• Objection handling skills
• Team orientated
• Ability to receive and implement feedback

Qualification and Experience

Grade 12 with 3 to 4 years of related experience.

Knowledge and Skills

Undertake Outbound Tele-Sales

Service inbound client queries, requests

Administration and processing

Quality, compliance, and accreditation

Personal Attributes

Communicates effectively – Contributing independently

Situational adaptability – Contributing independently

Action orientated – Contributing independently

Persuades – Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development, and achieving great things. We pride ourselves on helping our employees to realize their worth.

Core Competencies

Cultivates innovation – Contributing independently

Customer focus – Contributing independently

Drives results – Contributing independently

Collaborates – Contributing independently

Being resilient – Contributing independently

Turnaround time

Due date for applications:

The closing date for applications is 14 May 2022.

Click Here To Apply